Previous incidents

May 2023
May 29, 2023
1 incident

NFT API is down

Downtime

Resolved May 29 at 06:02am CEST

NFT API recovered.

1 previous update
May 22, 2023
1 incident

Wallet API, Market API, NFT API, and 1 other service are down

Downtime

Resolved May 22 at 06:02am CEST

NFT API recovered.

5 previous updates
May 12, 2023
1 incident

Polygon is down

Downtime

Resolved May 12 at 09:25am CEST

Polygon recovered.

1 previous update
May 11, 2023
1 incident

Wallet is down

Downtime

Resolved May 11 at 01:34pm CEST

Wallet recovered.

1 previous update
May 08, 2023
1 incident

Wallet is down

Downtime

Resolved May 08 at 01:15am CEST

Wallet recovered.

1 previous update
May 04, 2023
2 incidents

Wallet is down

Downtime

Resolved May 04 at 05:10pm CEST

Wallet recovered.

1 previous update

Scheduled technical upgrade

Maintenance

Resolved May 04 at 05:00am CEST

We earlier reached out to you to inform you that Venly would be conducting a scheduled technical upgrade to our platforms, and that our services would be briefly offline as a result.
The second of those upgrades is approaching. It will take place on the 4th of May, from 5am - 7am CET. We anticipate this process to last only two hours, but this is subject to change.
During these times, all of our services, including our Wallets, NFT APIs, and Marketplace, will be offline. We understand the i...
May 02, 2023
1 incident

Polygon is down

Downtime

Resolved May 03 at 10:56am CEST

Polygon recovered.

1 previous update
May 01, 2023
1 incident

Market API and NFT API are down

Downtime

Resolved May 01 at 06:02am CEST

NFT API recovered.

3 previous updates
April 2023
Apr 18, 2023
1 incident

Market and Market API are down

Downtime

Resolved Apr 18 at 12:44pm CEST

Market API recovered.

2 previous updates
Apr 17, 2023
1 incident

Scheduled technical upgrade

Maintenance

Resolved Apr 17 at 05:00am CEST

Venly will be conducting a scheduled technical upgrade to our platforms. Our services will be briefly offline as a result.

The downtime will occur on the 17th of April for the Production environment from approximately 5am - 7am CET. We anticipate this process to last only two hours on each occasion, but this is subject to change.
During these times, all of our services, including our Wallets, NFT APIs, and Marketplace, will be offline. We understand the inconvenience this may cause and we...
March 2023
Mar 20, 2023
1 incident

Market API and NFT API are down

Downtime

Resolved Mar 20 at 06:04am CET

NFT API recovered.

2 previous updates
Mar 16, 2023
1 incident

Some services are down

Downtime

Resolved Mar 16 at 11:13am CET

We were experiencing a high load on our database server which caused some connections to time out. We are closely monitoring the situation.

1 previous update
Mar 08, 2023
1 incident

Wallet API is down

Downtime

Resolved Mar 08 at 03:19am CET

Wallet API recovered.

1 previous update